MEYZER M-EDR

Managed Endpoint Detection & Response

MEYZER X is pleased to offer to our registered customers our new Cybersecurity Services – Managed Endpoint Detection and Response (M-EDR) powered by Evvo Labs.
In a landscape where the frequency and sophistication of cyber threats are continually escalating, M-EDR’s importance cannot be overstated.

Meyzer M-EDR key features demonstrates a comprehensive approach to cybersecurity. Each aspect – From the tailored onboarding process which ensures security measures align with client needs, to the simplified deployment of automated technologies – demonstrates a multi-faceted defense mechanism.
These capabilities are complemented by continuous management services, which will not only monitor but actively respond to incidents 24 x 7. Furthermore, the incorporation of AI-powered threat intelligence enhances our detection strategies, thereby reducing MTTD and improving overall resilience.

Why MEYZER M-EDR?

In today’s rapidly evolving cyber landscape, prevention alone is no longer sufficient. MEYZER M-EDR, powered by Evvo Labs, offers a comprehensive cybersecurity solution that includes real-time visibility, automated threat detection, and 24/7 response capabilities.

Key Features

• Simplified Onboarding
• Automated technology-based detection and analysis
• 24 x 7 Managed Endpoint Detection and Response
• Process/Endpoint containment, and remediation suggestions
• AI-Powered Threat Intelligence for enhanced threat detection and prevention.
• Continuous Tuning of Security policies

M-EDR provides a single, unified solution protecting devices, users, and applications. With AI-driven engines and cloud-native management, it ensures consistent protection across all environments.

Web & Email Security
Endpoint Protection (EPP + EDR)
Mobile Threat Defense
Secure Access & SaaS Security Management

Our 5-Phase Cybersecurity Approach

Identify

Baselining of core configuration
Technical teams observe and learn environment patterns and adjust
monitoring policies to ensure customer-unique protection is in place.
Onboarding questionnaire

Protect

Control measures in the form of security policies are put in place and are defined
based on information obtained in the identify phase.
Policy creation/tuning will additionally be based off Customer’s response obtained from questionnaire

Detect

24 x 7 detection by Evvo Labs Singapore Security Operations Centre (SOC).
SOC analyst leverage insights obtained from protect phase, to detect and analyze events & incidents.

Respond

Upon detection of malicious/compromised events, M-EDR have the capability to perform containment and isolate the system in question.
Conduct Threat-Hunt via EDR

Recover

As part of the recover phase, analysts provide incident details including timelines that can assist the client in their Incident Response Phase.

Seamless Onboarding Process

E-MDR Services and SLA Tiers

Choose between Standard and Enhanced support with response times as fast as 1 hour for critical threats.

EDR RESPONSE (STANDARD)
PRIORITY LEVEL	RESPONSE TIME (from the time of incident)	Recurring Status Update
High	2 hours	2 hours
Medium	4 hours	4 hours
Low	6 hours	6 hours

EDR RESPONSE (ENHANCED)
PRIORITY LEVEL	RESPONSE TIME (from the time of incident)	Recurring Status Update
High	1 hours	1 hours
Medium	2 hours	2 hours
Low	4 hours	4 hours

By choosing MEYZER E-MDR, you’re not just investing in cybersecurity; you’re investing in peace of mind. Our mission is to empower you with the best possible solutions and that service care with advice to protect your organization from cyber threats effectively.

Around-the-Clock Threat Monitoring
Our 24/7 SOC ensures that every endpoint is monitored continuously. Even after office hours, our cybersecurity experts are watching, detecting, and acting on threats.
Cost-Effective Security
Avoid the high capital investment required for building your own SOC. With a predictable subscription-based model, MDR provides enterprise-grade protection without the enterprise price tag.
Access to Elite Cybersecurity Experts
Gain instant access to a team of threat hunters, analysts, and incident responders. These are the same caliber professionals used by Fortune 500 companies.
Rapid Deployment
Our MDR solution integrates quickly with your existing IT infrastructure. No long setup times, no complex onboarding.
Threat Intelligence & Automation
We leverage global threat intelligence, machine learning, and automated workflows to detect even the most sophisticated attacks in real time.
Compliance-Ready Reporting
Whether you’re aligning with PDPA, ISO 27001, or other regulatory frameworks, our platform provides audit-ready reports and data logs.
Scalable Protection
Whether your team is on-site, remote, or hybrid, our E-MDR solution scales with your needs across multiple locations and cloud environments.
Let Your Team Focus on What Matters
Offload security operations to our MDR team so your internal IT staff can focus on business innovation and growth

Send a summary to your colleague or contact us

📩 Email: marketing@meyzerx.com
🌐 Website: https://meyzerx.com/m-edr

BASIC (Tier 1 Basic)	ENHANCED (Tier 2)
24 x 7 Events, Alerts, Security Monitoring	24 x 7 Events, Alerts, Security Monitoring
Initial Triage of alerts including investigation to determine relevance and perform escalation as required.	Initial Triage of alerts including investigation to determine relevance and perform escalation as required.
Collect, consolidate, and process identified logs within Evvo Labs’ Singapore-based Security Operations Center (SOC)	Collect, consolidate, and process identified logs within Evvo Labs’ Singapore-based Security Operations Center (SOC)
30 Days Event Retention on EDR Console	30 Days Event Retention on EDR Console
Continuous Fine-Tuning of existing policies	Continuous Fine-Tuning of existing policies
Custom Notification, Ticketing System and Service Request Management	Custom Notification, Ticketing System and Service Request Management
Isolation and De-isolation support of devices	Isolation and De-isolation support of devices
Executive Management Summary Report (for License Tier 2 (Medium and above)	1 x Executive Management Summary Report (for License Tier 2 and above)
SOC Reports (Ticket Summary and SLA)	SOC Reports (Ticket Summary and SLA)
1 x Digital Forensic & Incident Response DFIR Credit	1 x Collector (Endpoint) Summary Report
	Dedicated Service Delivery Manager
	External SIEM/Firewall (Fortigate) integration (if required)
	Third Party Integrations (where supported natively)
	2 x Pre-agreed Monthly Report Generation (FortiSIEM)
	1 x Digital Forensic & Incident Response DFIR Credit